Packages may be delayed due to the COVID-19 Pandemic

Frequently Asked Questions

What's Stewie Store?

Stewie Store is the official merch brand POWERED by the American CS:GO player Stewie2k.

Can I mail Stewie Store a fan art?

You can and we really appreciate you for doing that. Our P.O. Box address is:

Stewie Store
P.O. BOX 6567
9151 Atlanta Ave
Hungtinton Beach, CA 92615-9998
USA

Is there an e-mail I can contact Stewie Store?

If you're not sending YOs, blanket messages or charades, you can reach us at shop@stewiestore.com.

What sorts of payment does Stewie Store take?

As we are a small e-commerce business, we can only take online payments, such as credit and debit card. Unfortunately, we do not take monopoly cash at this time.

Do you ship Internationally?

Yes, we do ship to countries that are reachable by our carriers. Please be sure you read and are aware of possible Customs fees. Some countries charge those annoying Customs fees, and these will be the sole customer's responsibility and not Stewie Store's. You can read more about our shipping services here.

What do I do if my country is not eligible for delivery?

Let's sort this out together. Please contact us at shop@stewiestore.com.

Do I need to set up an account to place an order?

Not really. We know how BOR-ING that is, right? 

Can I return my purchase for a different size?

We kindly ask you to check the sizing chart in the description about the product you'd be wanting to purchase. All our items are made in limited quantities, and we can't do size exchanges as the item requested may no longer be available.

Does Stewie Store ship to P.O. Boxes?

Unfortunately, not. We work with UPS, and they're not available for these shipments.

Do I need to sign for my order?

For international shipments, UPS may require receiver's signature.

How will I know you have received my order and how long does it take to ship my order?

Once your order has been placed, you will receive an email confirmation about your order being received by Stewie Store. Please note it may take up to 48 hours to ship your order. We don't ship on Saturdays and Sundays.

Am I getting a tracking number to my order?

If you're going to track your order, with the same will, you have to win an Escape Room game with your friends, we got you! We'll send your order's tracking number as soon as your package is shipped.

Will I be refunded the full value of my order?

After analyzing each case, and if it's your fault, we will do our best to come up with a solution for your satisfaction. We will only refund your purchased item if it is approved, shipping costs not included.

How can I be Powered By Stewie Store?

Abracadabra... You were just Powered by the one and only Stewie Store. Check our products and make sure to follow and share your pictures with us on instagram and twitter.